Employee Health, Safety & Wellbeing
“Parking school: continuous improvement”
Our strategic goal: Promoting and protecting the mental and physical wellbeing of our employees by providing a safe work environment, implementing health & safety measures, and enabling employees to make informed decisions to achieve and maintain a healthy lifestyle.
Interparking offers its employees state-of-the-art training to ensure they can develop their skills and better respond to the changing requirements of our clients and the cities of tomorrow.
The Parking School plays a key role in developing talents at Interparking: internal mobility is possible. Further training has enabled staff members to advance in their career and take on new responsibilities. The staff training policy encourages regular training to enable high quality teams with training tailored for roles ranging from specialised blue collar worker through the functions of Controller towards Parking Manager. To celebrate success, the cycles of training courses provided result in two graduation ceremonies per year.
The Parking School program covers a range of topics, including safety procedures, conflict resolution, and communication skills. By investing in the professional development of our employees, we are fostering a skilled and competent workforce that is able to deliver high-quality service while adhering to our ESG values.
As digital transformation and technology continue to evolve, the parking industry is facing new challenges that require companies to adapt and stay up-to-date with the latest developments.
Further training has enabled staff members to get a meaningful job and gradually take on new responsibilities
course hours per year (on average)
This is particularly important in areas such as customer service, where new digital platforms are changing the way we interact with our customers. To address this challenge, we have incorporated training on digital tools and platforms into our “parking school” program. Our employees receive training on topics such as mobile payment systems, online reservations, and automated parking systems. This ensures that they are able to provide our customers with the best possible service and experience, while also contributing to our ESG values of innovation and sustainability.
In addition to digital training, we also prioritize soft skills training for our employees. We believe that effective communication, conflict resolution, and customer service skills are essential for providing a high-quality parking experience.
By investing in the professional development of our employees, we are building a workforce that is equipped to adapt to the changing needs of our industry and provide exceptional service to our customers.